RER Fuel Existing Customers

If you don't have any heat or hot water please try these steps before calling us.

CHECK YOUR THERMOSTAT: Set the thermostat 5 degress above the room temperature. If it is a clock thermostat, make sure it is timed correctly.
CHECK ELECTRIC SWITCHES: Make certain that all switches affecting the oil burner are "ON"
CHECK YOUR OIL TANK: Be sure there is oil in the tank and the oil line valve is open.
PRESS RED SAFETY BUTTON: This is on the burner control box which is usually located on the burner itself. **CAUTION: If the burner runs for only a minute or two and shuts off again, DO NOT PRESS THE BUTTON AGAIN!
EXAMINE ELECTRIC FUSES: Check for blown fuses in the meter fuse box and main burner switch box. Replace with new 15 ampere fuses. Screw in tightly
CHECK PRESSURE GUAGE (WITH HOT WATER HEATER CHECK THERMOMETER): If pressure or temperature is high, the limit control may have stopped the burner. If so, burner should re-start when pressure or temperature drops.
CHECK BOILER WATER LEVEL: If your boiler is equipped with a low water cut-off, make sure that the water in th boiler gauge glass is at the "water line" (usually about half way up the glass). If the level is low , open the water feed valve until correct level is restored. Then close valve tightly.

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